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Contact & Return Policy

Return Policy

We offer a 14-day return policy, giving you 14 days from the receipt of your item to initiate a return. Refunds for returned products will be processed within 2-3 business days after the item has been received and inspected.

These products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Customers are responsible for covering shipping costs. To avoid unnecessary returns, please ensure you carefully check your measurements against similar clothing you own. If you need any specific measurements not provided, feel free to reach out, and I'll gladly assist you.

To ensure smooth returns, please ensure products are returned in their original condition. Items not in the same condition as received will not be eligible for a refund, as we strive to maintain the integrity of our products and our business. For exchanges, the quickest method is to return the item and place a separate order for the desired item. Refunds will be processed once we receive and ensure the return is in its original condition, with notifications sent accordingly. Please note that refund processing times may vary depending on your bank or credit card company.

Return Address:

Will Partington

North County Co.

20 Shore Breeze Dr - Unit 4205

Toronto, Ontario, Canada

M8V 0C7

*Please ensure to include the unit number in the address*

*Please include your name on it or I will not know who to refund*

Customer Care

We're always here for you! Whether you have inquiries, feedback, or design suggestions, please reach out to us. Our goal is to deliver exceptional customer service, and we’re eager to assist you in any way we can.

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For all inquiries reach us using the form below

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North County Co | Made for life's greatest moments

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